Store Manager

Do you have a passion for retail, strong leadership skills, and a track record of delivering exceptional customer service? Are you ready to lead a dynamic team, drive sales, and oversee the day-to-day operations of a successful store?

If so, we'd love to hear from you! Join our team and take the next step in your retail management career.

About the role 

We're looking for an enthusiastic and experienced Store Manager to lead our team and deliver an outstanding customer experience. If you're a motivated leader with strong retail management skills and a passion for achieving results, we'd love to hear from you. 

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver—in everything we do. 

Key Areas of responsibilities

• Responsible for positively influencing and delivering sales results.
• Deliver an exceptional customer experience always.
• Ability to motivate and drive your team to achieve outstanding metrics, both individually and team based.
• Inspiring leadership skills and ability to develop your team.
• Ability to resolve all customer concerns proactively, consistently and professionally.
• Ensuring that stock is managed effectively in order to maximise store sales.
• Ability to effectively roster to the needs of the business, recognising the key strengths of your team to achieve maximum productivity.
• Manage the day-to-day store inventory process by adherence to company policies and procedures.
• Ensure the Pandora VM is consistently adhered to within your store.
• Adhere to company WHS policies and procedures, by both observing and practicing safe work methods.

What we are looking for:

• A minimum of 3+ years’ experience in managing a store.
• Experience in leading and developing a team in a premium retail environment.
• Inspirational and motivational leadership style.
• Experience within a KPI driven environment and understand how to drive the KPIs for ongoing growth and success.
• Proven track record of leadership and Coaching of high-performing teams.
• Ability to work with POS systems, Microsoft applications and portable devices.
• Awareness of priority management within a store environment.
• Experience in recruitment, onboarding, and training of all new team members.
• Conducting performance reviews and upskilling team.
• Strong verbal and written communications skills.
• Understanding of profit and loss and the factors that can be influenced at store management level.
• Ability to provide constructive feedback to management.
• Experience in executing company visual merchandising standards.

Why join Pandora in Asia? 

At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.