Head of Retail, China

Lead Mainland China retail business to deliver sustainable sales growth, operational excellence, elevated consumer experience, and strong execution across offline retail, retail excellence, retail academy and wholesale channels.

领导中国大陆零售业务，实现可持续销售增长、卓越运营、消费者体验提升，并确保线下零售、零售卓越、零售学院及批发渠道的高质量执行。

Own offline retail sales performance, including annual business planning, sales target setting, store productivity, retail KPIs (CR, UPT, basket size & etc.), clienteling, margin and profitability management.

负责线下零售销售表现，包括年度商业计划、销售目标设定、门店产能、转化率、客流、客户经营、毛利及盈利能力管理。

Build and continuously improve retail excellence standards, SOPs, store operating rhythm, field communication, service standards, VM standard, audit mechanisms and productivity tools.

建立并持续优化零售卓越标准、SOP、门店运营节奏、一线沟通机制、服务标准、陈列标准、巡店稽核机制及效率工具。

Oversee Retail Academy strategy and execution to strengthen store leadership, selling capability, product knowledge, service mindset, onboarding, coaching and talent development.

统筹零售学院策略与落地，提升门店管理、销售能力、产品知识、服务意识、新员工融入、教练辅导及人才发展能力。

Manage wholesale business in partnership with key accounts and cross-functional teams, ensuring sell-in/sell-out performance, brand standards, commercial discipline, channel health and partner capability.

与重点客户及跨职能团队合作管理批发业务，确保进销存表现、品牌标准、商业纪律、渠道健康度及合作伙伴能力。

Lead, coach and develop the retail organization; foster a high-performance, consumer-centric and collaborative culture while ensuring compliance with company policies and local regulations.

领导、辅导并发展零售团队，打造高绩效、以消费者为中心、跨部门协作的团队文化，并确保符合公司政策及当地法规。