Manager, Commercial Finance

Commercial Finance Manager, Ecommerce

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. 

About the Team:

The Commercial Finance team is a strategic partner to the business, providing forward-looking insights and constructive challenge to support profitable growth. As the finance lead for the Ecommerce channel, you will serve as a trusted thought partner to Ecommerce leadership and cross-functional teams. You will lead deep dives into topline and gross margin performance, maintain a holistic view of the Ecommerce P&L, and translate financial and commercial trends into clear actions, risks, and opportunities. Working closely with Ecommerce, Merchandising, Sales, NAM Finance, and Global Finance, you will help shape priorities, strengthen decision-making, and improve overall channel performance.

About the role:

Our Commercial Finance Manager for Ecommerce serves as the strategic finance lead and trusted thought partner for the Ecommerce channel, influencing decisions that drive sustainable revenue growth, gross margin expansion, and overall P&L performance. Provides clear visibility into performance drivers, risks, opportunities, and investment trade-offs to support timely and informed decision-making. Leads recurring weekly, monthly, quarterly, annual budget, forecast, close, and performance-review activities, while also delivering ad hoc financial analysis, scenario modelling, business cases, and strategic project support as priorities evolve. Drive process improvement, automation, and responsible AI initiatives that increase forecast accuracy, strengthen analytical insights, improve reporting efficiency, and enhance scalability.

Your Role as Manager, Commercial Finance for Ecommerce

• Lead the Ecommerce annual budget, forecasting, and long-range planning cycles, translating commercial priorities into clear financial targets and actionable plans.
• Own Ecommerce revenue and gross margin planning and provide financial oversight of the Ecommerce P&L.
• Partner with Sales, Merchandising, and Ecommerce teams to develop total and like-for-like sell-out plans and support the monthly close, including variance analysis against budget and forecast.
• Lead monthly P&L reviews, delivering clear insights and constructively challenging business partners to optimize top- and bottom-line performance.
• Provide strategic decision support, scenario analysis, and financial modeling for new partners, investments, and business models.

• Lead the weekly rolling landing estimate process for Ecommerce revenue and like-for-like performance, presenting the outlook, key risks, and opportunities to the broader organization, NAM leadership, and Global partners.

• Deliver product margin analysis and reporting in partnership with the Merchandising team to improve assortment profitability and support informed commercial decisions.
• Develop financial models, forecasts, performance analyses, and executive-ready reporting that translate complex data into actionable recommendations.
• Balance recurring planning and reporting cycles with project-based analyses and strategic business priorities.
• Partner across NAM Finance, Global Finance, and cross-functional teams to strengthen collaboration, align performance narratives, and build financial understanding.
• Drive process improvement, automation, and responsible AI initiatives that increase forecast accuracy, strengthen analytical insights, improve reporting efficiency, and enhance scalability.
• Support Global deliverables and strategic initiatives, ensuring timely, accurate, and consistent financial input from the NAM organization.

Craft your career with us if you have:

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field required; Master’s degree, MBA, CPA, or equivalent professional qualification preferred.

• 8+ years of progressive experience in FP&A, ideally in consumer goods or retail
• Strong financial planning and analysis skills, including budgeting, forecasting, variance analysis, and P&L management
• Advanced analytical and financial modelling skills, with the ability to translate complex data into clear commercial insights and actionable recommendations

• Strong commercial acumen and understanding of Ecommerce and retail performance drivers, including revenue, gross margin, pricing, promotions, product mix, and like-for-like growth
• Excellent communication and presentation skills, with the ability to influence senior leaders and explain financial concepts to non-finance stakeholders
• Proven ability to build effective cross-functional partnerships across Finance, Ecommerce, Sales, Merchandising, and Global teams
• Strong attention to detail, sound judgement, and the ability to manage competing priorities in a fast-paced environment

• Ability to work independently, take ownership of deliverables, and maintain accuracy under tight deadlines

Our Benefits & Perks

At Pandora, we dare to invest in our people, care for their well-being, support their growth, and empower them to thrive both personally and professionally. Our comprehensive rewards package includes competitive pay, health and wellness benefits, retirement savings, learning and development opportunities, employee discounts, and paid time off. Visit our Crafted With Care Site to explore the full range of benefits available to our employees.

NYC Salary: $130,100 to $162,600.00 commensurate with experience

About Pandora:  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA and Canada consists of approximately 13,000 employees, including 180 team members in our New York & Baltimore office, 140 employees in our AME Operations facility in Glen Burnie, Maryland, 160 field-based leaders and more than 11,000 colleagues across our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region encompasses approximately 1,590 points of sale, including around 700 concept stores, with more than 600 owned and operated by Pandora, reflecting our continued growth and strong presence across the market.