People and Culture Lead

People Experience and Culture Lead

Marylebone, London (hybrid, 3 days in office Tuesday-Thursday)

The role

 The People Experience & Culture Lead is a newly created role responsible for shaping and driving Pandora’s people and culture agenda across the UK and Ireland. With significant autonomy, you will develop and deliver strategies across employee experience, engagement, culture, values, recognition, diversity, inclusion and belonging, EVP, and organisational change.

Partnering with senior leaders locally and global teams in Copenhagen, you will translate insights into practical, impactful initiatives that enhance the experience of colleagues across retail, distribution, and office environments. This is a hands-on role with end-to-end accountability, ideal for someone who thrives in building new frameworks, influencing stakeholders, and delivering meaningful, sustainable change in a fast-paced and evolving business.

What to expect from the role

You'll lead and shape Pandora's People Experience & Culture agenda across the UK and Ireland, developing strategies and delivering initiatives that enhance employee experience, engagement, culture, recognition, diversity, inclusion and belonging.

Working closely with senior leaders and global colleagues, you'll use employee insights and data to identify priorities, drive meaningful change, and ensure our values and employee promise are embedded throughout the employee lifecycle.

From leading engagement and listening programmes to delivering transformation projects and future-focused people initiatives, you'll have end-to-end ownership for creating measurable improvements that strengthen the experience of colleagues across our retail, distribution and office environments.

Ideal candidates will have

• Experience in employee experience, engagement, culture, DI&B, employer brand or a related People discipline.
• A track record of leading strategic initiatives and delivering measurable outcomes.
• Strong stakeholder management and influencing skills, including engagement with senior leaders.
• The ability to translate data, insight and business priorities into practical people initiatives.
• Excellent project management, communication and organisational skills.
• Experience working across multiple teams and functions in a fast-paced environment.
• Exposure to retail, multi-site and/or global organisations would be beneficial.

What can we offer you?

Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. 

Our generous benefits package includes:

•    A competitive salary with regular salary reviews
•    Generous bonus scheme
•    Private healthcare
•    Early finish Fridays (weekends with Pandora start every Friday at 3pm!)
•    55% employee discount
•    25 days annual leave (plus bank holidays)
•    Buy/sell holiday options
•    Celebrate your birthday with a day off to celebrate!
•    Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you’ll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more
•    Wellness Hub: videos to help you lead a healthy lifestyle 
•    Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round
•    Recognition programme: celebrate and share achievements with the wider business 
•    At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

If you are looking for a new challenge, come and craft the incredible with us!

Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*