Specialist, Retail Project Management (m/f/d) - Hamburg

FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!

Specialist, Retail Project Management (m/f/d) – Hamburg

WE DELIVER • WE DREAM • WE CARE • WE DARE

Drive the successful delivery of retail operations projects across Northern Europe, ensuring initiatives are seamlessly executed from concept to full business integration.

In this role, you will enable store teams to focus on what matters most – the customer – by simplifying processes, improving operational efficiency and bringing structure to complex projects.

With a strong focus on store network projects (openings, relocations, refits and closures) and key retail events, you will play a key role in enhancing store performance and supporting commercial success across the region.

WE DELIVER - Let's deliver together: 

Store Opening & Network Project Management

• Act as the central coordination point on all store network projects (new store openings, relocations, refits and closures) for HQ departments and field teams
• Own end-to-end delivery of store projects, ensuring alignment across all cross-functional stakeholders (Retail Ops, Merchandising, Marketing, HR, Finance, Real Estate, D&T)
• Coordinate timelines, milestones, dependencies and communication to ensure seamless execution of all network projects
• Lead project meetings and proactively resolve risks and blockers to ensure on-time delivery

Project Management & Rollout of Retail Initiatives

• Own the full lifecycle of retail projects from scoping to BAU handover, ensuring clear structure and delivery discipline
• Deliver initiatives focused on efficiency, simplification and increased customer-facing time in stores
• Translate commercial priorities into practical, store-ready solutions in close collaboration with Sales Operations and field teams

Event Management & Leadership Engagement

• Own and deliver key retail events (Annual Sales Summit, Virtual Sales Conferences) end-to-end
• Coordinate content, logistics and stakeholder inputs to ensure high-quality execution and engagement

WE DREAM - This is what we dream of:

• 3-5 years of experience in retail operations, project management or consulting, ideally within an international environment
• Educational background in business, economics, project management or in a similar field
• Proven ability to manage cross-functional projects and stakeholders in a structured and results-driven way
• Strong understanding of project management methodologies and tools
• Excellent stakeholder management and communication skills, with the ability to influence without authority
• High level of ownership, proactivity and problem-solving mindset
• Strong organizational and prioritization skills, with the ability to manage multiple projects in a fast-paced environment
• Commercial and analytical mindset, able to translate insights into actionable improvements
• A hands-on, can-do attitude with a continuous improvement mindset
• Fluent in English and German
• Openness to travel max. 20 days/year

We CARE - what you can expect:

We truly care to offer you a great place to work!

Wellbeing, development & flexibility:

• 30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
• Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
• Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
• Personal and professional development through regular e-learning modules, training and workshops
• Urban Sports Club membership at a reduced Pandora-Corporate-Rate 
• Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day
• Cooperation with OpenUp, a digital platform for mental well-being: We support you to thrive at work and beyond

Discounts & subsidies:

• Corporate benefits & free access to a benefits portal for discounted tickets for different events
• A great discount on our jewellery
• Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
• Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
• Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
• Attractive company pensions scheme with an insurance package
• Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals

Office & Pandora culture:

• Dogs are very welcome!
• Beautiful & modern office space in the Hamburg city center
• Internationally successful company with a flat hierarchy
• A highly motivated team with a Can-Do-Attitude
• Cozy coffee area where you can grab a cup of coffee and meet for a chat

Celebrations & team-time:

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!

WE DARE - We dare you to apply.

We are looking forward to welcoming you!

About Pandora  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.