Specialist, Retail Analytics (m/f/d) - Hamburg

FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!

Specialist, Retail Analytics (m/f/d) – Hamburg

WE DELIVER • WE DREAM • WE CARE • WE DARE

Own and drive the performance tracking and analytical agenda for the retail channel across Northern Europe, translating data into actionable insights that fuel commercial decisions and sales growth.

Act as a trusted advisor to senior stakeholders by identifying opportunities, guiding strategic discussions and fostering a strong data-driven performance culture.

Lead retail performance analysis and reporting, including KPI tracking, store benchmarking and impact assessments, while building dashboards and tools to empower the business. Additionally, oversee revenue planning and forecasting, providing analytical insights to support long-term planning and identifying opportunities for growth.

WE DELIVER - Let's deliver together: 

• Performance Management: Partner with Divisional Sales Managers and Regional Sales Managers to identify best-in-class as well as weak performers to share best-practices and ultimately boost performance on all levels.
• KPI Management: Conduct the day-to-day, weekly, monthly, quarterly and yearly reporting of the main Trading-KPIs on country, region, store and transactional level to share within the Sales Management and to other stakeholders.
• Commercial Insights: Provide clear, concise and credible commercial insights for the weekly Trade Meeting by analysing patterns, identifying root causes and present them to the team. Furthermore, create a feedback-loop by combining qualitative feedback from different touchpoints with numbers to formulate comments and actionable conclusions.
• Stakeholder Management & Influencing: Act as a trusted advisor to Sales Leadership, DSMs and cross-functional partners, pro-actively translating complex analytics into clear, actionable narratives tailored to different stakeholder groups
• Ad-hoc requests: Collaborate closely with the Sales Management and related departments such as Training, Merchandising, eCom, Marketing and Finance on ad-hoc requests to leverage growth potentials
• Business Cases: Support the management around building business cases and help to size the impact of potential opportunities identified or build value estimation calculators partnering with Finance
• Management reporting: Create and compile post-mortems with learnings on basket size, conversion, sales and customer experience.
• Field Reporting: Own and continuously collaborate with Global Partners to refine globally and/or locally built BI tools for effective usage by non-Finance persons and act as a connector between Global BI and Retail teams.
• Forecasting: Plan financial revenue streams by KPI drivers and operational forecasts in different markets and ensure that daily forecasts are accurate. Maintain and improve forecasting models in close alignment with Finance.
• Training and Operational Standards: Partner with Training, Marketing and Merchandising teams to analyse the impact of training, commercial activations and other measures on store performance at transactional level in order to formulate retail standards.
• Data-driven Culture: Develop and train sales team members in reporting to foster and nurture a high level of commerciality within the team which is based on numbers.

WE DREAM - This is what we dream of:

• Strong analytical background with 3-5 years of experience in data-driven roles (e. g. retail, fashion, FMCG, consulting or finance)
• A bachelor’s or master’s degree in business, finance, economics, engineering, IT or a related field
• Advanced skills in MS Excel (incl. data models with complex formulas, pivot tables, PowerPivot and PowerQuery) and Power BI, proficiency with PowerPoint and experience with other BI applications or statistical software
• A proven ability to translate complex data sets into actionable business insights and clear, decision-ready recommendations
• Strong stakeholder management and communication skills, with the confidence to engage and influence senior stakeholders
• A commercial mindset with clear understanding of retail performance drivers and how to turn insights into impact
• High level of ownership, proactivity and curiosity, with a drive to continuously improve and challenge the status quo
• Ability to simplify complexity, stay structured and manage multiple priorities in a fast-paced environment
• Experience working in international or cross-functional environments is a plus
• Fluent English skills (written and spoken)
• Openness to travel max. 20 days/year

We CARE - what you can expect:

We truly care to offer you a great place to work!

Wellbeing, development & flexibility:

• 30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
• Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
• Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
• Personal and professional development through regular e-learning modules, training and workshops
• Urban Sports Club membership at a reduced Pandora-Corporate-Rate 
• Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day
• Cooperation with OpenUp, a digital platform for mental well-being: We support you to thrive at work and beyond

Discounts & subsidies:

• Corporate benefits & free access to a benefits portal for discounted tickets for different events
• A great discount on our jewellery
• Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
• Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
• Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
• Attractive company pensions scheme with an insurance package
• Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals

Office & Pandora culture:

• Dogs are very welcome!
• Beautiful & modern office space in the Hamburg city center
• Internationally successful company with a flat hierarchy
• A highly motivated team with a Can-Do-Attitude
• Cozy coffee area where you can grab a cup of coffee and meet for a chat

Celebrations & team-time:

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!

WE DARE - We dare you to apply.

We are looking forward to welcoming you!

About Pandora  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.