Specialist, Loss Prevention (m/f/d) - Hamburg

Specialist, Loss Prevention (m/f/d) – Hamburg

WE DELIVER • WE DREAM • WE CARE • WE DARE

At Pandora, we are looking for a detail-oriented and analytical Loss Prevention Specialist to join our Northern Europe headquarter in Hamburg. In this role, you will help protect our business by preventing shrinkage, fraud and other loss-related risks across stores and operations, while playing a key role in stock accuracy and stock-taking processes.

This role plays an important part in safeguarding store operations, improving process compliance and supporting a secure and efficient retail environment across Northern Europe.

WE DELIVER – Let’s deliver together:

Inventory & Audit Management

• Plan, coordinate and follow up on inventories, including periodic and ad-hoc stock-takes
• Analyse inventory results as well as cash-differences, identify root causes and define targeted corrective actions
• Ensure compliance with inventory and cash-handling process requirements
• Act as the primary point of contact for external auditors before, during and after balance-sheet relevant inventory counts

Risk Analysis & Loss Prevention Measures

• Develop and implement measures to reduce shrinkage, fraudulent activity and stock-related losses
• Monitor the effectiveness of implemented measures and continuously identify opportunities for improvement
• Conduct regular risk analyses and review processes to identify vulnerabilities and strengthen controls
• Create meaningful reports and KPIs to support informed decision-making and create impactful process guidelines

Business Partnering & Functional Support

• Support process changes and new business models from a loss prevention perspective
• Deliver loss prevention training and awareness measures for relevant stakeholders
• Work closely with Finance, HR, Field Managers and store teams to strengthen controls and drive sustainable improvements

WE DREAM – This is what we dream of:

• 3–5 years of relevant professional experience, ideally gained in an international and fast-paced organisation; experience in retail or a global consumer brand is a strong plus
• Strong analytical skills, with the ability to translate complex or fragmented data into meaningful insights and actionable recommendations
• Hands-on experience in developing and implementing process standards and action plans, ideally in a sales or retail environment
• A structured, detail-oriented and highly self-organised way of working, combined with a proactive and solution-driven mindset
• A high level of integrity, trustworthiness and objectivity, with a strong sense of accountability
• Excellent communication skills in English, both written and spoken, with the ability to explain complex topics clearly to different stakeholders
• A curious and problem-solving mindset, with the ability to connect the dots across systems, processes and data points
• A collaborative team player who thrives in a dynamic international environment and builds strong cross-functional relationships

Technical Skills

• Advanced proficiency in Microsoft Office, especially Excel; experience with Power BI is a plus
• Experience working with ERP systems such as SAP, Microsoft Dynamics AX, or similar platforms
• Experience with POS environments and exposure to security or surveillance systems such as CCTV or EMA solutions is an advantage

Additional Requirements

• Additional language skills, especially German, French, or Dutch, are an advantage
• Willingness to travel for up to 40 days per year

We CARE - what you can expect:

We truly care to offer you a great place to work!

Wellbeing, development & flexibility:

• 30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
• Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
• Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
• Personal and professional development through regular e-learning modules, training and workshops
• Urban Sports Club membership at a reduced Pandora-Corporate-Rate 
• Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day
• Cooperation with OpenUp, a digital platform for mental well-being: We support you to thrive at work and beyond

Discounts & subsidies:

• Corporate benefits & free access to a benefits portal for discounted tickets for different events
• A great discount on our jewellery
• Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
• Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
• Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
• Attractive company pensions scheme with an insurance package
• Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals

Office & Pandora culture:

• Dogs are very welcome!
• Beautiful & modern office space in the Hamburg city center
• Internationally successful company with a flat hierarchy
• A highly motivated team with a Can-Do-Attitude
• Cozy coffee area where you can grab a cup of coffee and meet for a chat

Celebrations & team-time:

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!

WE DARE - We dare you to apply.

We are looking forward to welcoming you!

About Pandora  

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.  
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.  

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.