Coordinator, Logistics & Planning

Coordinator, Logistics & Planning, Pandora AME Operations

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed and can turn into a positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, where you can craft far more than just an incredible career. 

About the Team:

The Logistics & Planning team supports Pandora’s operations by ensuring efficient, reliable, and scalable logistics execution across E‑commerce and POSM channels.

This role supports 3PL operations and transportation partners, coordinating daily execution, monitoring performance, and supporting the successful delivery of logistics and planning initiatives that enable a strong customer experience.
 

Your Role as Logistics & Planning Coordinator:

• Coordinate daily 3PL operations across E‑commerce and POSM, ensuring SLA adherence across receiving, inventory, fulfillment, and shipping
• Support planning and execution of warehousing and transportation initiatives, including process improvements, system enhancements, and carrier changes
• Act as a key point of coordination between internal teams and external partners (3PLs, carriers, technology providers)
• Track project milestones, risks, and dependencies, ensuring timely follow‑up and alignment
• Maintain and update operational reports and dashboards to provide visibility into performance and execution timelines
• Support data tracking, reporting, and basic analysis to evaluate operational performance
• Assist with testing, validation, and rollout of new tools, processes, and workflows
• Support peak and promotional readiness through execution tracking and performance monitoring
• Document SOPs, processes, and key learnings to support consistency and scalability
  
  

What is needed to succeed:

• Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or related field
• 1–3 years of experience in logistics, supply chain, or operations (3PL or DC experience preferred)
• Exposure to data tracking, reporting, and operational performance metrics
• Familiarity with warehouse, transportation, or fulfillment processes
• Strong organizational skills and attention to detail
• Analytical mindset with ability to interpret trends and performance data
• Strong communication skills and ability to collaborate cross‑functionally
• Intermediate Microsoft Excel skills; experience with dashboards and reporting tools preferred
• Experience with ERP, WMS, or TMS systems a plus

Our Benefits:

• We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future 
• We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts! 
• We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more 
• We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays

Maryland Salary: $56,800-$63,900 commensurate with experience

About Pandora:  

Pandora is the world's largest jewelry brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.  

About Pandora NAM: 

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.  

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.