Specialist, Global eCommerce Forecasting

Are you excited by the idea of shaping the future of Pandora’s fast‑growing eCommerce operations through data? Do you thrive in analytical environments where your insights directly influence customer experience and operational readiness? Are you motivated by transforming performance signals into accurate, actionable forecasts? 

If so, the Specialist, eCommerce Forecasting role offers you the opportunity to make a measurable impact on a global scale! 

Where forecasting excellence meets commercial performance
In this role, you will deliver accurate, credible eCommerce forecasts across sales, demand, orders, and operational KPIs. Working closely with market leads and global teams, you’ll maintain and optimise Pandora’s forecasting models, ensuring we meet customer expectations, support operational teams, and enable informed commercial decisions. 

You will apply forecasting methodologies, quantify risk and opportunity, and continuously refine model performance to support both short‑term trading and long‑term planning. Your insights will help strengthen Pandora’s digital performance and revenue outlook globally. 

Your key responsibilities will include: 

• Driving and continuously enhancing weekly and daily eCommerce forecast 

• Coordinating with market leads to challenge, refine, and validate local forecasts 

• Preparing model outputs for fulfilment, customer care, digital operations, and wider teams 

• Monitoring forecasting accuracy and identifying root causes of major variances 

• Supporting day‑to‑day maintenance and technical upkeep of forecasting tools 

• Analysing demand drivers such as promotions, seasonal shifts, and new collection launches 

• Identifying patterns and performance risks to improve forecast reliability 

Bring your analytical strength, structure, and commercial curiosity
You will thrive in this role if you are numerate, detail‑oriented, and passionate about translating complex data into meaningful insights. You are naturally curious about what drives digital performance and enjoy structuring information in a way that brings clarity to stakeholders. You take ownership, ask the right questions, and enjoy working in an environment where accuracy truly matters. 

We imagine that you bring: 

• Hands‑on experience in forecasting, demand planning, or merchandising 

• Strong ownership and accountability for delivering high‑quality analytical work 

• Resourcefulness and rigour in quantifying future performance 

• A solid understanding of eCommerce KPIs and commercial drivers 

• The ability to explain complex insights in a simple, structured way 

• Strong numeracy and fluency with forecasting concepts and methodologies 

• An analytical mindset with attention to detail and data quality 

• The ability to respond quickly to requests with a strong sense of urgency 

• Experience in digital commerce, retail forecasting, or analytics functions is a plus 

Your new team 

You’ll join the eCommerce Analytics & Insights team - Pandora’s global hub for digital performance insights, forecasting, and analytical excellence. The team partners closely with Connected Digital Commerce, Cluster Analytics, Omni Operations, and market trading teams to ensure Pandora’s digital business is equipped with accurate forecasts, actionable insights, and a strong understanding of performance drivers. Together, we enable better decisions, stronger execution, and sustainable growth across markets. 

Additional information 

Global Career Band: 5B, Specialist