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Senior Specialist, Global Process Owner, O2C - Interim

City:  Copenhagen V
Country/Region:  DK
Application Deadline:  June 18, 2026
 

At Pandora, we are embarking on an exciting journey to create a new strong digital backbone for the biggest jewellery brand in the world. The business transformation will go on for some years and is foundational for the delivery of our Phoenix strategy. This is a great opportunity to develop your career, build new capabilities and contribute to the future growth of Pandora. 

 

Do you want to help the Global Commercial Operations Development, Process Excellence team reach our strategic goals? And are you looking for a chance to become part of a global organisation characterised by inclusion, diversity and ambition?  

Then look no further! 

  

Business area responsibilities 

To support Pandoras growth strategy, Pandora is taking big steps to ensure the future tech foundation supports our business ambitions. This position is key in implementing best practice operational processes and ensuring global process alignment within all new system implementations across our value chain responsibility. 

 

You will support the operational business by acting as the bridge between business and digital & tech, and you will gather an understanding of the Distribution & Wholesale value chain as well as the systems used such as WMS, OMS, POS, ERP. You will need to demonstrate a good level of self-awareness when dealing with others and build effective relationships with all members of the organisation. 

  

Other key accountabilities include: 

  • ERP business area responsibilities and deliveries such as requirement gathering, test cases, user acceptance testing, go-live activities 

  • Manage hands-on work with designing, testing and delivering changes to processes  

  • Contribute to stakeholder management, internal as well as external  

  • Carry out process documentation and audit global processes 

  • Prepare and facilitate workshops online and onsite around the world 

  • Perform reviews of processes and systems together with customers to understand problems current challenges 

  

Humble, hungry and people smart 

To succeed in this role, you need to have a high personal drive, be a team player and be motivated to be part of the Process Excellence team. You need to understand business processes and systems – and specifically have a cross value chain business understanding (between Manufacturing, Distribution and Retail). You need solid stakeholder management, communication and problem-solving skills, and you need to be able to collaborate cross-functionally. We imagine you have experience from a global organisation, possibly by living abroad, and ideally it is from a global Manufacturing or Distribution company. Furthermore, we hope you can demonstrate the following: 

  • 3+ years of experience working within Process Management, Project Management or the business side of system roll-outs (WMS, TMS, OMS, POS, ERP) 

  • ERP experience preferably Microsoft D365, Dynamics AX or similar 

  • A master’s degree within Supply Chain Management or similar 

  • Basic project management skills including workshop facilitation 

  • Medium/high level proficiency with Microsoft Office (Excel/Power Point/Visio) 

  • Agile training, Scrum, Six Sigma, Lean, Prince 2, AI is a plus 

  

Additional information    

  • Global Career Band 5A 

  • 12 month Interim Contract 

  

Did we get your attention?   
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!   

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.    

 

You can also read more about Pandora on our corporate site www.pandoragroup.com.   

 

  

About Pandora    

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. 

  

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.   

  

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.   

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