Scrum Master

Are you passionate about agile delivery, team coaching, and driving meaningful change? Do you thrive in complex digital environments where collaboration, continuous improvement, and business impact go hand in hand? If so, we'd love to hear from you.

About the Team:

As part of Pandora's continued Digital & Technology growth in Copenhagen, we are looking for an experienced Scrum Master to help our product teams deliver value, improve ways of working, and strengthen agile maturity across the organization.You will join our Scrum Master Center of Excellence (CoE) within the Delivery Excellence domain, collaborating closely with Scrum Masters, Delivery Leads, and Transformation Coaches. As part of a central CoE, you will work with one or more agile teams while partnering closely with product leaders, technology stakeholders, and business teams.

As our products, platforms, and teams continue to evolve, you will play a key role in enabling effective delivery, fostering high-performing teams, and bringing structure and transparency to increasingly complex initiatives.

What You'll Do:

As a Scrum Master, you will be a servant leader, coach, facilitator, and delivery partner, helping teams achieve sustainable high performance while delivering business value.

Job Responsibilities:

• Enable teams to execute product roadmaps and strategic priorities by removing barriers and creating the conditions for success
• Coach teams, Product Managers, and stakeholders in agile principles, practices, and mindsets
• Support teams in developing into self-organizing, outcome-focused, high-performing units
• Facilitate agile ceremonies including stand-ups, planning sessions, reviews, and retrospectives
• Partner with Product Owners and Product Managers to improve backlog management, prioritization, and planning
• Drive continuous improvement through regular inspection, feedback, and adaptation
• Identify, manage, and help resolve delivery risks, dependencies, and impediments
• Support teams working across projects, programmes, and product initiatives by creating clarity, alignment, and delivery focus
• Apply project and delivery management practices where appropriate, including planning, stakeholder engagement, dependency management, status reporting, and risk mitigation
• Help teams optimize flow using Scrum, Kanban, or hybrid ways of working
• Support capacity planning, budgeting activities, and delivery forecasting
• Contribute to Pandora's DevOps transformation and adoption of modern engineering practices
• Actively contribute to the Scrum Master CoE by sharing learnings, strengthening standards, and helping shape best practices across the organization

What We're Looking For:

We're looking for a collaborative and experienced Scrum Master who is equally comfortable coaching teams, facilitating delivery, and navigating complex stakeholder environments.

 
Typically, you bring:

• 3-5 years of experience as a Scrum Master in agile product and technology organizations
• Proven experience coaching teams and leaders in agile ways of working, fostering accountability, collaboration, and continuous improvement
• Experience working in scaled agile environments where multiple teams collaborate on shared products or platforms (SAFe, Spotify model, or similar)
• Experience supporting the delivery of global solutions across multiple markets and stakeholder groups
• Strong understanding of Scrum, Kanban, and flow-based delivery practices, including work-in-progress management, visualisation techniques, and delivery metrics
• Solid project and delivery management capabilities, including planning, stakeholder management, risk management, dependency coordination, and communication
• A servant leadership mindset with excellent facilitation, coaching, and relationship-building skills
• The ability to bring structure and clarity to complex delivery environments while keeping teams focused on outcomes and value creation
• A strong interest in technology and an understanding of modern digital product development
• Experience working with DevOps teams and engineering-focused environments is an advantage
• Experience with Jira and agile tooling is considered a plus

Why Pandora?

At Pandora, you'll join a global organization where technology plays a critical role in shaping the future of the world's largest jewellery brand. You'll work alongside talented colleagues, contribute to meaningful transformation initiatives, and have the opportunity to influence how teams collaborate and deliver at scale.

If you're excited about coaching teams, driving continuous improvement, and enabling great delivery experiences, we'd love to hear from you.

Additional information:

This role is a Career Band 5A and reports directly to the Manager, Scrum Master CoE.
  

Did we get your attention?  

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!    

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.   

You can also read more about Pandora on our corporate site www.pandoragroup.com.   

About Pandora: 

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. 

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.   

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued.