Manager, Portfolio & Innovation Insights

Consumer Insights Manager - Portfolio & Innovation Insights

Are you passionate about turning consumer understanding into product magic? As Portfolio & Innovation Insights Manager within our global Consumer Insights function, you will play a pivotal role in embedding the voice of consumer into Pandora’s product innovation and portfolio strategy. Your work will ensure that our new product development (NPD) and collection architecture are deeply rooted in consumer needs, desires, and behaviours.

You will partner closely with Product organization to deliver insight‑led recommendations that shape our global portfolio. In this role you help Pandora build collections that connect with consumers.

Key Responsibilities

• Lead the consumer driven insight agenda for collection architecture, assortment planning, and product innovation.
• Identify consumer driven opportunity spaces and integrate cultural, category, and behavioural trends to guide early stage innovation and concept development.
• Drive the full product testing funnel, including idea screening, concept testing, and product validation, and translate results into clear recommendations.
• Drive the pricing consumer insights program and integrate market and competitive signals into launching and pricing decisions.
• Monitor post‑launch product performance and identify opportunities for portfolio optimisation.
• Manage and develop Insights specialists, elevating research quality, storytelling, and methodological standards.
• Champion continuous improvement across product testing, pricing research, and integrated insights.

Key Skills 

• 8+ years of experience in consumer insights, preferably within product innovation or portfolio strategy.
• Strong expertise in both qualitative and quantitative research methodologies.
• Experience in concept testing, product validation, innovation funnel management, and pricing methods.
• Excellent storytelling and strategic framing skills, with the ability to turn data into compelling narratives.
• Strong project leadership with the ability to manage multiple workstreams in a dynamic environment.
• Degree in Marketing, Business, Psychology, Behavioural Science, Economics, or related discipline.
• Proficiency in English (written & spoken); experience with PowerPoint, Excel, and insight/data visualisation tools.

Key Requirements

• Strategic and analytical thinker with a passion for translating human insight into product and innovation impact.
• Curious and attuned to cultural, behavioural, product trends and market dynamics.
• Confident and collaborative, with the ability to influence senior partners across functions.
• Comfortable operating in a high paced, global environment with evolving priorities.
• Strong sense of ownership, craft pride, and commitment to continuous learning.

• Hands on approach to problem solving.
• Collaborative mindset with strong interpersonal skills.

Did we get your attention? 

We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.