Director, CMO Office

Drive Pandora’s strategic initiatives within the Marketing Organization
As our CMO Office Director, you will partner with the Chief Marketing Officer to support the continued growth of Pandora and drive strategic initiatives. You will seek to extend the CMO’s capacity by collaborating with the Marketing Lead Team (MLT), Cluster leads and other key stakeholders to coordinate and expedite the completion of projects and priorities. You will be a thought partner to the CMO and the MLT, where you will support in setting the function’s direction aligned to the company’s strategies.

In this role, you will create structure and focus on ideas that the CMO is exploring – and based on this, develop recommendations for action. A key responsibility will be to proactively flag issues or risks, and to develop mitigation plans or workarounds with the appropriate teams. The role will also support the CMO in preparing key leadership forums, such as MLT meetings, Marketing Townhalls, Social Breakfasts, and Business Performance Reviews, by ensuring clear agendas, consistent materials and strategic alignment across topics.

In addition, the role will own the development and execution of the Marketing Academy, driving a capability‑led organisation and ensuring learning priorities are embedded across the function. You will also lead cross‑functional strategic workstreams such as the Sustainability Roadmap, Risk Management and the Business Continuity Plan, ensuring these foundational initiatives are up to date, actionable and well‑integrated into broader Marketing priorities. You will conceive improved ways in which the Marketing organisation can interact to accomplish common business goals and be inspired by the Pandora values. Furthermore, you will spearhead the communication within the Marketing organisation and gain commitment from the team to achieve business objectives through clear communication of the CMO’s vision.

Key accountabilities will include:

• Facilitating and coordinating the MLT to ensure meetings are efficient, collaboration is fostered, and organizational priorities are clear.
• Reviewing strategic objectives with the CMO and the MLT, and ensuring adequate planning, resourcing and risk management is in place over each strategic initiative.
• Providing periodic (quarterly/monthly) tracking and reporting on the progress of current strategic initiatives and CMO objectives.
• Driving Risk Management activities, and ensuring there is a Business Continuity Plan in place.
• Partnering with Sustainability team to manage the Marketing Sustainability agenda.
• Developing and facilitating execution of the plan, and driving the CMO office programs, in close collaboration with the executive assistant.
• Working closely together with the MLT and HR to establish the capabilities needed for today and tomorrow, as well as ensuring the learning plan is executed.
• Contributing to initiatives aimed at improving organizational health, such as employee engagement, culture building, training, and development programs.
• Leading your own team, strengthening eNPS and inclusion, with a specific focus on team development.

What is needed to succeed

At Pandora, we dream, we dare, we care, and we deliver. Our values are important to us and how we work which is why we are looking for someone who truly models these values. We need an individual who can think strategically and act as a thought partner to senior leaders. You have strong professional credibility and accountability to command respect and engender confidence across the organisation. You are a demonstrated change agent who can partner with all levels of the organisation to facilitate and drive transformational change. You have strong communication skills, both written and oral, and you can translate business strategy into actionable plans and tactics.

Furthermore, we hope you have or can demonstrate:

• Minimum 10 years of experience in marketing strategy and planning, preferably within a consumer and/or retail-oriented business, ideally in luxury, fashion or jewellery industry.
• Experience in developing and executing marketing strategies, with a track record of driving business growth.
• Strong analytical skills, with the ability to translate data into actionable insights and recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.
• Ability to work independently, but also to collaborate with cross-functional business partners.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment, while also maintaining attention to detail.
• High level of proficiency in tools like Excel, PowerPoint and other widely used technologies.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the role and would like to become a part of Pandora’s future, please do not hesitate to apply! We are an international team, so please make sure to send us your application in English to be considered. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake

You will be working out of our Head Office in Copenhagen V. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit. 

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.