Associate Specialist, Global eCommerce

About the Role

As our new Associate Specialist, you'll draw on subject matter expertise to manage defined eCommerce capabilities and drive continuous improvement across product information, search, personalisation, and cookie governance. 

Working with moderate autonomy within established frameworks, the role acts as a recognised domain expert, delivering analysis and recommendations that inform business decisions. In this role, you will work collaboratively with cross-functional teams including Digital & Technology, the Privacy team, and local market colleagues to ensure accurate product data flows, compliant cookie practices, and optimised on-site experiences.

Your responsibilities will include:

• Supporting the business ownership of the Product Information Management (PIM) system, maintaining data accuracy, consistency, and alignment with global standards across markets.
• Monitoring and managing the flow of product data between upstream and downstream systems, identifying inconsistencies and coordinating resolution with relevant technical teams.
• Applying expertise in the Bloomreach search tool to oversee configuration, day-to-day operations, and adherence to best practice guidelines.
• Overseeing the operation and ongoing optimization of the Product Recommendation tool within Salesforce Commerce Cloud Einstein and the transitioning Bloomreach platform, identifying opportunities to improve performance.
• Acting as the technical point of contact for cookie consent management, coordinating the configuration and troubleshooting of cookie-related matters on site and supporting the implementation of policy updates as directed by the Privacy team.
• Translating business requirements into structured briefs for Digital & Technology teams, applying established ways of working and Agile processes to ensure clear and actionable outputs.
• Owning and maintaining documentation, process guides, and best practice materials, ensuring consistent execution across local markets within defined standards.

What is needed to succeed

• 1–3 years of experience in eCommerce operations, product data management, or a related digital role
• Foundational experience with PIM systems (InRiver), Bloomreach, Salesforce Commerce Cloud (SFCC), or similar eCommerce platforms
• Working knowledge of product data flows, product attributes, and catalogue management principles
• Basic understanding of search and personalisation tools, including product recommendation configuration
• Familiarity of cookie consent platform (OneTrust) and related privacy or compliance considerations
• Experience working within cross-functional teams, with an understanding of Agile ways of working
• Good communication and coordination skills, with the ability to engage effectively with local market and global stakeholders
• Organised and detail-oriented, with a structured approach to documentation and process adherence
• Fluency in English, both verbal and written

Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the role and would like to become a part of Pandora’s future, please do not hesitate to apply! We are an international team, so please make sure to send us your application in English to be considered. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

Icing on the cake 
You will be working out of our Head Office in Copenhagen V. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora 
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.