Specialist, Quality Engineer

Imagine being the person who oversee product and process quality performance during mass production, lead problem‑solving initiatives, approve and verify corrective and preventive actions, sustain process capability, and drive continuous improvement to minimize defects, rework, scrap, and cost of poor quality.

We love that you will...
• Lead daily Fast Response quality meetings to drive quality improvement actions and ensure effective communication of quality issues across relevant teams. (For AAA/BB)
• Leads and organize on problem solving activities, investigate defects or nonconformities, buy off containment, Implement corrective/preventive action and verification effectiveness.
• Analyze manufacturing processes to identify improvement opportunities and lead continuous improvement initiatives to enhance process capability, product and process quality, and minimize process variation.
• Monitor key process parameters and critical characteristics. Conduct periodic process capability studies to validate long-term performance
• Account PFMEA reviews to identify potential quality risks, define preventive actions, and monitor the effective implementation of risk mitigation plans.
• Review and update launch process control plans and evaluate quality performance and outcomes during mass production by periodically.
• Execute innovative initiatives to drive continuous improvement in process and product quality performance, strengthen quality data tracking systems, and deliver transformational improvements as assigned.
• Collaborate with SQC for incoming material issues affecting mass production and follow up corrective actions and verify effectiveness.
• Collaborate and facilitate lessons‑learned reviews with cross function teams to prevent recurrence in future processes and product.
• Lead for investigation customer complaints or quality incidents and implement corrective actions as necessary.
• Lead and govern assigned quality projects to drive improvements in quality performance.

We love that you are…

• A bachelor’s degree in engineering or science. 

• Minimum 3-5 years of experience in a quality assurance or quality control role, preferably within the manufacturing industry

• Proficiency in quality management systems and tools, such as PFMEA, PCP, MSA, Six Sigma, and Lean manufacturing

• Strong problem-solving and analytical skills, with the ability to interpret data and identify effective solutions

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

• Knowledge of relevant industry regulations, standards and best practices in quality assurance

• Willingness to work in a fast-paced, dynamic environment and adapt to changing business needs

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods. 

About Pandora Group

Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,800 points of sale, including 2,600 concept stores.

Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.