Specialist, People Technology & Analytics

Imagine being responsible for people technology and analysis for the world’s largest jewellery brand. If you love working with data, system enhancement and digitalization, then you might be our next Specialist, People Technology and Analytics at Pandora Crafting & Supply.
 

We love that you will…

HR Systems Support & Administration

• Provide day to day administration, configuration, and maintenance of HR systems
• HR Data Governance: Ensure data accuracy, system stability, and timely system updates
• People Data & Reporting: Perform on transforming people data into meaningful insights that support evidence based decision making across the organization

Issue Management & Troubleshooting:

• Serve as the first line of support for system issues reported by HR teams and employees
• Troubleshoot functional or technical problems and coordinate solutions with IT or external vendors
• Track incidents, root causes, and ensure timely resolution
• Support data audits, cleansing activities, and data migration tasks
• Manage user access, permissions, and system roles

Data Analysis & Insights

• Convert complex data into simple, executive friendly visualizations and presentations, develops dashboards and reports, and partners closely with HR and business leaders to improve workforce outcomes through analytics

System Enhancements, Continuous Improvement & Digitalization:

• Support analysis, design, and testing of new features, enhancements, or integration
• Participate in requirement gathering and translate HR needs into system specifications
• Implement HR applications/HR computerized systems together with cross functional teams that are IT application, Finance, HR Operation and Business Intelligence.
• Tracking, monitoring and assuring non-compensation data accuracy and integrity in the HRIS system/database and supplying raw data extracted from HRMS upon request.
• Work closely with external vendors, consultants, and internal D&T teams on support tickets, enhancements, and projects
• Control, configure and customize HRMS accessibility to attain maximum data security

Training, Communication & User Enablement:

• Develop user guides, FAQs, and communication materials
• Provide training to HR teams and employees on system features and workflows
• Promote adoption of digital HR tools across the organization

We love that you are…

• Bachelor's degree in Information Technology, Computer Science, Human Resources, or a related field
• Minimum 3 years in HRIS implementation
• Proven experience creating and implementing HR technology solutions

• Proficient in Power Automate, Power Apps, Python, and/or SQL
• Experience with SuccessFactors Reporting & Query Tools is an advantage
• Able to visualize data and communicate insights effectively
• Skilled in translating business needs into technical requirements

• Solid understanding of HR processes and data structures

• Service-oriented with a customer-first mindset
• High attention to detail and data accuracy
• Adaptable with a continuous learning attitude
• Strong communication in both Thai and English

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of People experience and transformation team and report to the Manager, People Technology & Analytics.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.
 

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.
   

About Pandora Crafting & Supply
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group
Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale, including 2,788 concept stores.
Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.