Specialist, Global Process Owner (Supply Chain)

Imagine being responsible for business process improvement and digitalization that drive the supply chain program for the world’s largest jewellery brand. If you love working on ERP transformation and working with global stakeholders, then you might be our next Specialist, Global Process Owner at Pandora Crafting & Supply

We love that you will…

Strategic Results

• Deliver the Crafting & Supply Strategy 2026 and the ambition of creating a SMART factory and data-driven manufacturing, in alignment with Procurement processes and the Supply Chain plan.
• Understand business processes and priorities to drive process and technology innovation, while ensuring proper governance is embedded within business processes.

Customer Centricity

• Strive to deliver the best of PANDORA by continuously improving Procurement to ensure efficient and effective processes.
• Work with business stakeholders and SMEs to understand current processes, identify issues, and perform root cause analysis, while partnering with the Technology team on product roadmaps and implementation.

Project Management

• Manage CAPEX and OPEX budgets effectively.
• Act as a connector between functional domains, ensuring alignment on initiatives that create value for consumers, employees, and the business.
• Inspire teams to be proactive change agents with an ownership mindset.
• Train and support users, identify improvement areas, and develop and promote appropriate solutions.

We love that you are…

• Bachelor’s degree in Business Administration, Supply Chain, Engineering, Information Technology, or a related field.
• At least 4-5 years of experience in business analysis or supply chain digitalization.
• Background or experience in Supply Chain or Procurement, with exposure to digital transformation projects, knowledge of SAP or other ERP systems (e.g., Microsoft Dynamics AX), and familiarity with Material Management and Procurement processes, is highly advantageous.
• Knowledge of Material Management and Procurement processes is a strong advantage.
• Experience in gathering requirements and creating Business Requirements Documents (BRD).
• Ability to work in a global environment and collaborate effectively with stakeholders across Digital & Technology, Finance, and Business Analysts.
• Strong collaboration and communication skills
• Good command of both Thai and English.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Global Process Owner people and report to the Manager, Global Process Owner.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.
 

• Foster your growth and craft opportunities through our learning and development programmes.
• At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
• Transportation services are also available to drop you at the closet BTS station and other community areas.
   

About Pandora Crafting & Supply
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group
Pandora is the world’s largest jewellery brand. Designed in Denmark and crafted in Thailand, Pandora jewellery provides endless opportunities for personalisation, allowing people to express their passions and show who they are. The company’s products are made from high-quality materials and sold in more than 100 countries through 6,785 points of sale, including 2,788 concept stores.
Pandora is committed to leadership in sustainability and is sourcing lab-grown stones and recycled silver and gold for all its jewellery. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, is listed on the Nasdaq Copenhagen stock exchange, and generated sales of DKK 31.7 billion (EUR 4.25 billion) in 2024.