Senior Manager, Supply Chain Excellence
Imagine owning the excellence system that turns Pandora's 2030 Supply Chain & Sustainability strategy into a governed, measurable portfolio of impact. If you thrive on connecting strategy to execution and building sustainable ownership across a global organization, then you might be our next Senior Manager, SC&S Excellence at Pandora Production.
We love that you will…
Strategy, Portfolio & Governance
- Own the SC&S Excellence framework, annual improvement roadmap, and integrated portfolio of strategic initiatives, facilitating prioritisation with the Director and SC&S Leadership Team.
- Run the governance cadence — weekly updates, monthly performance reviews, and quarterly portfolio/maturity reviews — ensuring every initiative has a named owner, benefit baseline, and formal BAU hand-over.
Performance Excellence & Continuous Improvement
- Define and govern the KPI taxonomy, baselines, and targets for cost, service, working capital, resilience, and project delivery.
- Drive standardisation using Lean, Six Sigma, Kaizen, and other improvement methods, coaching initiative owners in structured problem solving and benefit realisation.
Strategic Projects & Task-Force Support
- Lead or provide PMO support to selected cross-functional strategic projects requiring acceleration, stronger governance, or executive intervention.
- Deploy hands-on subject-matter expertise only by exception, while preserving accountability in the appropriate business function.
Digital, Communication & Team Leadership
- Sponsor the digitalisation roadmap for SC&S performance management and portfolio transparency, in collaboration with Digital & Technology.
- Lead and develop the Manager, SC&S Excellence, and oversee strategic communication, leadership updates, and townhalls across SC&S.
We love that you are…
- Bachelor's degree in Engineering, Supply Chain Management, Economics, Business Administration or a similar field.
- Minimum 8 years of experience in supply chain excellence, strategy deployment, transformation, consulting, or portfolio management.
- Proven experience leading cross-functional programs and translating strategy into executable roadmaps and measurable outcomes.
- Strong end-to-end supply chain understanding across planning, procurement, manufacturing, logistics, and sustainability.
- Practical experience with Lean, Six Sigma, Kaizen, or equivalent methods; experience defining KPIs and benefits-realisation routines.
- People-management and coaching experience, with a track record of engaging senior leadership.
- Strategic thinking, strong facilitation skills, high ownership, and excellent stakeholder management across functions and geographies.
- Proficient in Microsoft 365, project/portfolio management tools, and dashboard/data-visualisation tools.
- English proficiency required; Thai proficiency is a plus. Lean/Six Sigma/PM certification is an advantage.
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
About Pandora Production Thailand
Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, 113 million pieces sold globally were all hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.