Manager, Consumer Engineering lab

Key accountabilities:   

       Operation Management:
       •    Drive reporting of product performance with test results to enhance product quality in Innovation phase, cycle development phase and mass production
       •    Define and standardize testing procedures and acceptance criteria
       •    Develop new testing to replicate failure items from the market
       •    Control failure analysis to find root cause and lead action from product development and manufacturing 
       •    Ensure to deliver testing result ontime
       •    Improve capability and capacity on testing laboratorys
       •    Execute and follow the relevant compliance regarding the ISO 9001, ISO 14001, ISO 45001, ISO 50001 and ISO/IEC 17025 to ensure our testing meet worldwide standard
       •    Prepare highlight Inspection quality result & Quality issue to C&SQ and Key stakeholder team for support risk assessment , Red flag and Lesson learned, During E2E brand process Gate.
       •    Gathering feedback from pre-production & plant quality for continous improvement
      Consumer centricity:
        •    Ensure testing method and testing criteria to detect failure mode from consumer
        •    Coordinate with concerned team to clear communication on testing result and                      criteria to support RMA/RCI activities 
      Financial results: 
       •    Ensure lab testing costs in line with budgets
      Inspirational leadership:
       •    Support direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employee’s career development.

Qualification
      •    5+ years of experience in  in material and consumer product testing
      •    Major role and responsibility for product quality validation and lab service
      •    Manufacturing, testing laboratory environment and management level in jewellery industry are preferred